Live Phone Support

FREE for registered users. Please have the email address you registered with, available when calling for customer care.

 

U.S. Toll Free

1-877-484-6246

9am-8pm U.S. Central Time (Mon-Fri)

U.S. Local

1-512-346-3700

9am-8pm U.S. Central Time (Mon-Fri)

Canada

1-416-238-3882

9am-8pm U.S. Central Time (Mon-Fri)

U.K.

020 3617 1302

3pm-2am London Time (Mon-Sat)

Australia

02 8015 5277

12am-11am Sydney Time (Tue-Sat)

 
  • Our Customer Care center is temporarily closed on Saturdays. We apologize for the inconvenience.

  • On Saturdays, the phone line is available through above phone numbers from 10am to 3pm U.S. Central Time.
  • Closed on U.S. Holidays!


Send Us Email

Please write to support@vidboxinc.com

Please provide the following details as much as possible in order for us to better assist you in a timely manner.
Your inquiries will be answered typically within 24 business hours.


Registered email address,  Product Name, Operating System, CPU, RAM, General description of the issue, Error messages(if any)